Privacy Policy

Account details — name, email address, phone number, and location when you sign up.

Service requests — descriptions, photos, budget preferences, and category selections you submit.

Communications — messages exchanged between you and service providers through the platform.

Usage data — pages visited, features used, and interaction patterns to improve our service.

Match you with qualified, nearby service providers based on your request details and location.

Facilitate communication between customers and providers throughout the service lifecycle.

Send notifications about request updates, provider responses, and account activity.

Improve platform performance, features, and user experience through anonymized analytics.

All data is transmitted over encrypted connections using industry-standard SSL/TLS protocols.

Passwords are securely hashed and never stored in plain text.

Access to user data is strictly limited to authorized personnel on a need-to-know basis.

We conduct regular security reviews to identify and address potential vulnerabilities.

We share your request details with providers only when necessary to fulfill your service request.

We never sell, rent, or trade your personal information to third parties for marketing purposes.

We may disclose information if required by law, regulation, or valid legal process.

Anonymized, aggregated data may be used for analytics and platform improvement.

We use local storage to maintain your session and remember your preferences.

No third-party tracking cookies are used on the platform.

You can clear your browser storage at any time, though this will log you out of your account.

Access and review the personal information we hold about you at any time.

Request correction of any inaccurate or incomplete personal data.

Request deletion of your account and associated data from our systems.

Opt out of non-essential communications and marketing notifications.